When I bought this thing, I saw that it had a 5 year warranty, but I didn't think much about it. I'm skeptical of most "warranty"claims on relatively inexpensive items because they usually require a crazy amount of information that you wouldn't possibly keep or remember over the years--like the original receipt, the salesgirl's first and last name, what color socks you were wearing when you purchased it, a sample of your grandmother's DNA, the name of the street you grew up on, tax returns for the past 12 years, and you and your spouse's dental records.
But I gave it a try. I went to their website, filled out a short email request that only took about 20 seconds and within two hours, a customer service lady called and said my new lid would be delivered via UPS for free, and was there any thing else that I needed? WHAT@! Surely that couldn't have been that easy. I was even prepared to pay for a new lid if they'd sell me one separately, so I'm delighted that soon my trashcan will be as good as new free of charge. I'm giving simplehuman a big fat A+ for customer support and for their "million dollar" garbage can. (They also make a really great stainless steel plastic grocery bag holder that you can mount on the wall.)
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Finally, I couldn't help adding something that gave me a good laugh. Who doesn't think a big yellow mullet is hilarious? We've had this big yellow foam mullet stashed away since Alex was going to be a redneck for Halloween a couple of years ago--we chickened out because we didn't want to offend anyone at the church's trunk or treat party that is still sporting the mullet as a socially-accepted hairdo. IT IS NOT, now cut yours off! Or I may take secret pictures of you and put them on here. Aidan's eyes are all puffy and red because he wanted to be the sole mullet-sporting kid.
HAPPY FRIDAY! The trial ends today and the kids will get to rough house Dad tonight. Whoo-hoo!
1 comment:
I do remember enjoying ur trash can as I ate my pizza that day we trashed ur house. with a total of 10 tornados bussing around, the trash can stood still. love that.
maddie looks the best in the mullet because her blonde hair comes flowing out the ear sections.
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